Self Exclusion and Cool Off

  • You may choose to completely exclude yourself from playing any of the Games on Our Site. To do so You must login and go to the Self-Exclusion page. For residents outside of the United Kingdom, You stipulate the period You wish to be self-excluded for and Your Account will automatically be reactivated. If You are resident in the United Kingdom, self-exclusion will apply for a minimum of 6 months and You must then contact customer support to have Your Account reactivated.
  • You will not be able to open any Account with the Site should You opt for self exclusion. You will also forfeit any entry into any competition or draw which was entered into prior to such self –exclusion as well as forfeiting any noncash prizes or invitations which have been granted to You or offered to You prior to such self-exclusion but which have not yet been redeemed or utilised by You (for example, where tickets for an event have been offered but the event is to take place during a self-exclusion period, the invitation is automatically withdrawn upon self-exclusion) . This is to prevent gambling being promoted to You in a time where You have taken some time to assess Your gambling behaviour.
  • You may also choose to “cool off” if you are a UK resident. You may want to take a break from gambling and a ‘cooling off period’ can be set for a period of: 24 hours, 1 week, 3 weeks or 6 weeks. Please contact support or visit this link when logged in to request a cool off period. At the end of any cool off period, Your Account will automatically be reactivated.
  • Other If We believe that gambling will cause You financial or personal difficulties, We may close Your Account. You must not open a new Account. If You do so, it will be at Your own risk and We cannot be held liable.